Blog / Paid Media Blog

3 Telehealth Patient Acquisition Mistakes I'll Never Repeat

October 13, 2026 · Elias Lazaris
Quick answer After spending nearly $4 million on patient acquisition for telehealth brands this year, three mistakes stood out as ones I'll never repeat: overthinking campaign structure, underestimating email follow-up on long funnels and quizzes, and only building ads for a solution-aware audience instead of also reaching unaware and problem-aware audiences. Fixing those took accounts from two or three sales a day to 60 or 70 sales a day.

Nearly $4 million in telehealth patient acquisition this year

I've spent nearly $4 million on patient acquisition for telehealth brands this year alone. Along the way, three things stood out as mistakes I've learned from and will never make again.

Don't overthink your campaign structure

The first: don't overthink your campaign structure. Keep it simple rather than overcomplicating it.

Don't underestimate email follow-up on long funnels and quizzes

The second: don't underestimate how much email follow-up matters for longer funnels, especially ones built around a quiz.

Build ads for problem-aware audiences too, not just solution-aware

The third: build ads for unaware and problem-aware audiences, not only solution-aware ones. That's what lets you scale past 50 to 100 sales a day.

From two or three sales a day to 60 or 70 a day

Across deploying over $4 million in ad spend on telehealth brands, fixing these three things took accounts from two or three sales a day to over 60, 70 sales a day.

FAQ

What's the biggest mistake to avoid with telehealth campaign structure?

Overthinking it. Keep campaign structure simple rather than overcomplicating it.

Does email follow-up matter for telehealth funnels?

Yes. It's commonly underestimated, especially for longer funnels built around a quiz.

How do you scale a telehealth brand past 50 to 100 sales a day?

By building ads for unaware and problem-aware audiences, not just people who are already solution-aware.

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